Frequently Asked Questions
Everything you need to know about the Brain Dead collective and your order.
How long will it take for my order to ship?
Orders are typically processed within 3-5 business days. During high-volume release periods, please allow up to 7-10 business days for tracking information to be sent via email.
What is your return policy?
We accept returns for store credit only within 14 days of delivery. All items must be in original, unworn condition with tags attached. Please note that all collaboration drops and sale items are final sale.
Do you ship internationally?
Yes, we ship worldwide. International customers are responsible for all customs duties, taxes, and fees associated with their shipment upon arrival in their country.
Can I cancel or modify my order after it is placed?
Due to our rapid fulfillment process, we are unable to cancel or modify orders once they have been submitted. Please double-check your sizing and shipping address before completing checkout.
How do I know which size to buy?
A specific size guide is located on each product page. Our garments often feature a custom, relaxed fit. If you are between sizes, we recommend sizing up for the intended aesthetic.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.