Returns & Exchanges
Brain Dead accepts returns on unworn, unwashed, and undamaged items within 14 days of delivery for a refund or store credit. Please note that all collaborative releases and sale items are considered final sale and cannot be returned.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Shipping Label
Once approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
- 3.Drop Off Package
Affix the label to your parcel and drop it off at any authorized carrier location within 5 business days of receiving your label.
- 4.Processing & Refund
After our warehouse team inspects the returned goods, your refund will be processed to the original payment method, minus a standard restocking fee.